All services begin with a scheduled walkthrough. This allows us to assess your space, understand your needs, and ensure the retreat experience is tailored just for you.

Please provide at least 48 hours’ notice for cancellations or reschedules. Cancellations made after that window may be subject to a $40 fee due to time and material preparation.

You are not required to be home during your retreat. However, we do need clear access to the home via key, code, or prior arrangement. Any pets or children should be secured for a calm environment. Please limit guest.

No need to clean up, it's already covered. We return the next morning to gently clean up styled elements like candles, petals, tea items, or wellness trays. You’ll receive a note in advance to confirm this visit.

If any styling items (such as trays, candles, or borrowed decor) are broken, lost, or missing during the retreat, a replacement fee may apply. We’ll handle this with care and clear communication.

Your personal information and retreat experience are kept completely confidential. We never share client details or photos without your written consent.

We may document styled spaces for portfolio or social media use only with your permission. This is always optional and discussed during the walk-through.

Full payment is due at the time of service unless otherwise discussed. We accept digital payments, cards, and other secure methods.